Shipping and Delivery
1) Most of your parcels would be free shipping by China post or Singapore Post if weight below 2kgs, Length below 60cm.
2) In order to ensure you receive your order with Taxes Free or Lower Taxes upon import, we'll declare it as a "gift" with a low CUSTOMS CLEARANCE value; if any import charges or fees are the buyer's responsibility.
Return and Exchange Policy
1) After you receiving the parcel within 5 working days, for any reason you are not satisfied with our items, you can contact us to ask return or exchange another item.
2) Before return item back, please contact us first.
Attention: Return postage we did not take responsible; When return please make sure the item is original like we sent, and it would not affect the second sales.
Our store takes customer's feedback very seriously. Positive feedbacks are much appreciated and will be reciprocated.
We understand that occasionally problems occur. If you have any problems with the purchase or delivery, we would appreciate it if you could contact us. We have a dedicated customer service team that will solve your problem as quickly as possible.
Item Is Out Stock
If you buy item which is out of stock. We will contact you without 24 hours and give some advise. If you do not answer us within 3 days. We will send similar style to you. Please understand and hope you may take seriously to your orders(checking your order status everyday before order sending).
Wholesale Bussiness Cooperation
If you would like to do wholesale business with us, you can directly contact us online.
We get a large amount of e-mails every day, so please be patient and allow at least 24-48 hours for us to respond.