Dear buyers, we are responsible for the order until you get it, guarantee your zero risk purchase experience here. For any reasons you are not satisfied with the order, please contact us before you leave feedback or open dispute. We will try our best to solve the problem for you. Thank you!
- Quality problems: If the product is not the same as our description or broken in transit, please take clearly photos in 7 days after you received and send the photos to us. We will provide you refund or replacement after we confirm.
- Any other reasons: For any reasons you don't like the products, please contact us in 15 days after you received the orders, please make sure the products are in original condition and undertake the shipping cost by yourself. We will provide whole refund or replacement after we receive the returned products.
About the Feedback
Dear buyer, after receive the goods if have any problem, please contact us immediately. Send clear picture and show us the problem. We'll try our best to solve it for you.If you are satisfied with our products and service, It would be appreciate when you give us five star. Many thanks!
NYUK specialized in hip hop jewelry design and manufacture. People from all over the world like our products very much. We have our own factory located in Foshan City, Guangdong Province, China. We insist to provide high quality with competitive price We have new arrivals every single week. Welcome to have a check and place orders. For any question, requirements or suggestion about our products, welcome to contact us by Via Email, Trade manager or leave us messages in your order. We'll reply you real soon and do our best for you! Thank you!
-We Only accept payment through Alipay (Credit card, Bank card)
-Please send the payment within three days after the auction was over. be sure your address is right!
-Customer should take responsibilities for wrong address provided and wrong style, size chosen.
A: When I got my parcel, it had problem. What should I do?
B: Please contact with us at any time before open a dispute or negative feedback.
A: Why it runs such a long time of delivery. I haven't received my item?
B:Please contact us or take your order number to the local post office inquiry with us at any time before open a dispute or negative feedback.
A:If I am not satisfied with the item, or the size doesn't fit, can I ship it back and exchange it?
B: Yes, dear. If you are not satisfied with the order, you can ship it back, but before that please contact us through Email or other ways, after we receive it, we will handle it for you immediately.
- If you have any query or dissatisfaction, please contact our customer service via Aliexpress Message Center only.
- Our working time : Monday to Saturday 8:30 am to 18:30 pm.
- We also work in holiday.
- If you contact us via Aliexpress message, we'll reply you within 24 working hours