1. Delivery time
1) In stock products can make delivery within 3-5 days.
2) Custom made shoes usually 5-7 days ship out, most of our shoes are custom made.
3) If you need urgent please contact me before you make order.
2. Shipment & time
1) epacket: 10-15 days to most countries.
2) EMS: 7-10 days, to most countries.
3) DHL: 5-7 days, to most countries.
4) These are just a general arrival time, there may be special circumstances and force majeure delays, Thank you for understanding.
3. Color, picture and size
1) Monitors may cause color difference,
2) Different countries have different size standard, be sure to measure your foot length and choose size from our size chart, do not choose by experience, thanks.
4. Return policy
1) If any quality problem, please take photos and contact me with 7 days after parcel received,after we confirm you can return the order with full refund, or keep products with partial refund.
2) If no quality problem, you can also return to us, shipping fee will be paid by customer.
1) If you are happy with our products, please confirm the order, and give us 5 star feedback, and cut the picture to customer service, we will give you 8% discount in your next order.
2) If you are not satisfied, please contact with us before you leave a bad feedback, we will try our best to solve your problem.